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General Questions & Customer Account

Product Questions

  • More Protein Fasting
  • More Protein Milkyccino®
  • More Fizi
  • Untitled
  • More Collagen+
  • More Protein Satisbites
See all 47 articles

General, Challenges, News & Co.

  • Early Access Club 2026
  • WPF App
  • B2B - request
  • Redesign of our products
  • Terms and Conditions for prize draws
  • Share your recipes with our community!
See all 9 articles

Return & Refund

  • How can I return an item?
  • When will my return be refunded?
  • How do I know if my returned item has arrived?

Shipping and Delivery

  • Where is my delivery/order/package?
  • Shipping costs, options and countries
  • Complaint: wrong, damaged or missing items
  • What stations does my package go through at the shipping service provider?
  • How do I order to a Packstation?
  • How can I track my order?
See all 8 articles

Payment & Vouchers

  • VAT switzerland
  • I have forgotten my voucher code during the ordering process, can it be added?
  • How do I receive my invoice?
  • Where can I find my used discount code?
  • I have not received a confirmation email. What do I need to do?
  • I cannot find an order in my customer account
See all 9 articles

Customer Account

  • Can I change or cancel my order later?
  • How do I change my personal information or shipping address?
  • Are there any costs associated with my registration with More Nutrition?
  • How do I create a customer account?
  • How do I manage my orders?
  • How do I sign-up for the More newsletter or unsubscribe from it?
See all 7 articles

Press Inquiries

  • Whistleblower
  • Press Inquiries

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